We value your satisfaction and strive to provide quality products and services. If you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:

1. Eligibility for Refund

• Refunds are available for purchases that are unused, unaltered, and in their original condition.
• Digital products and services may be eligible for a refund only if they have not been downloaded, accessed, or used.
• Custom or personalized items are generally non-refundable unless there is a defect or error on our part.

2. How to Request a Refund

To initiate a refund request, please contact our customer support with:

• Your order details (such as order number or email used)
• A brief explanation of the reason for the refund
• Any relevant supporting documentation or images (if applicable)

Our team will review your request and get back to you with instructions.

3. Refund Approval and Processing

• Once your refund request is approved, it will be processed using your original method of payment.
• Depending on your payment provider, the refund may take 5 to 7 business days to be processed and credited to your bank account.

4. Non-Refundable Situations

• Products or services that have been used or consumed
• Items returned in damaged or incomplete condition
• Unauthorized purchases or items bought from unofficial channels

5. Contact Us

If you have any questions or need help with your refund, please reach out to our support team.